At As-Siraj Trust Shop Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website.
Information Collection: We collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or register an account on our website. We may also collect non-personal information such as your IP address, browser type, and device information for analytical purposes.
Use of Information: We use the information you provide to process your orders, communicate with you about your purchases, and improve our services. We may also use your information to send you promotional emails or newsletters if you opt-in to receive them.
Disclosure of Information: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill your orders (e.g., sharing your shipping address with our delivery partners). We may also share non-personal information with third-party service providers for analytics and marketing purposes.
Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
No Returns Policy: Due to the nature of our charity shop and the fact that all proceeds go towards supporting charitable causes, we do not accept returns unless the item arrives damaged. In such cases, please contact us within 5 days of receiving your order to arrange for a replacement or refund.
Third-Party Links: Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these websites and are not responsible for any information you provide to them.
Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Changes to This Policy: We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at admin@as-siraj.org.
